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Evolution and Growth of Messaging Channels in a Digital-First World  

Evolution and Growth of Messaging Channels in a Digital-First World  

With the ever-changing consumer preferences, modern messaging channels are becoming more essential to business success. Kustomer – now a part of Meta – helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more.  

Find out what the Kustomer report data reveals, and how to prepare for conversations of the customer experience future. 

Explore in detail: 

  • Growth of modern messaging channels 
  • The social-first future of commerce 
  • What a great customer experience looks like 

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